Looking for a Call Center job in the Philippines?

Archive for the ‘Excel Asia’ Category


Customer Service Representative

Aug 30, 2010 Author: ninja | Filed under: Excel Asia

Customer Service Representative – CALLING ALL NURSING GRADS! WITH OR WITHOUT EXPERIENCE! epaf
(National Capital Reg – Mandaluyong, Ortigas, Makati City, Quezon City)

RESPONSIBILITIES:

* SEND YOUR FULL NAME TO 0917-561-9237 FOR AN INTERVIEW SCHEDULE.

* COMPETITIVE BASIC SALARY
* + P3000 ATTENDANCE BONUS
* + 20% NIGHT DIFFERENTIAL
* + Health insurance
* + FREE SHUTTLE SERVICE FOR EMPLOYEES EVERYDAY
* With or Without experience are welcome to apply!!!
* Graduate of any four year course or accomplished at least second year college.
* Eighteen years old and above.
* Able to effectively communicate in English.
* Willing to work in various shifts including graveyard shifts
* Willing to work in ORTIGAS/MANDALUYONG
* Proficient in Microsoft Office and Internet Explorer.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent Communication Skills.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

ExcelAsia Training and Development Inc. (Eastwood Site)
Company Address: 10/f E-Commerce Bldg. Eastwood City, Libis Quezon City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

CSR / TSR for Fresh grads

Aug 24, 2010 Author: ninja | Filed under: Excel Asia

CSR / TSR. Fresh grads or at least TWO years in college welcome to apply. URGENT HIRING. [m1mer09]
(National Capital Reg – Makati City)

RESPONSIBILITIES:

-Let us help you find the Call Center job that you want. We are partners with BIG Call Center companies and we can help find the best deals for you, depending on your location and salary package! We are not an agency, we are partners with these Call Centers and we GUARANTEE that our services are absolutely FREE, there will NEVER be any charges at any point in time. Help us to help you.
-Customer Service Representatives – Sales

-Has completed at least two (2) years of College
-Telemarketing/Sales experience preferred but not required
-Good disposition towards work
-Can work with minimal supervision
-Strong English verbal communication skills, including active listening
-Possesses good persuasion skills, enthusiastic, spontaneous and creative
-Can work well in a team
-Proven ability to handle stress well and work under pressure
-Willing to work on shifts/graveyard hours

-Advance Customer Service Representatives (TSR)
-Applicants must be 18 years old and above
-Minimum of 2 years in college accomplished for international campaign
-Graduate of a Computer-related course (CompSci, IT, CoE) or holds an Associate Technical Degree
-Strong English verbal communication skills, including active listening
-Computer literate and proficient in typing
-Willing to work during night shifts and extended hours
-Focused and patient in handling customer concerns
-Enthusiastic, prompt, and courteous
-High tolerance for stress
-Pleasant disposition
-Excellent judgment skills
-Has excellent analytical and probing skills

-For any questions, you can text 0917-561-6755.

-Walk-in Applicants are welcome, just bring 2 copies of your updated resume and valid ID, and LOOK FOR LAUREN.

-ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City
-From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side across SAATCHI HOUSE and beside 7/ELEVEN.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Philosophy, Social Science/Sociology, Business Studies/Administration/Management, Human Resource Management, Economics, Marketing, Commerce, Journalism, Logistic/Transportation, Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages, Architecture, Education/Teaching/Training, Hospitality/Tourism/Hotel Management or equivalent.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Customer Service Representatives

Aug 24, 2010 Author: ninja | Filed under: Excel Asia

Customer Service Representatives Makati/Ortigas/Araneta/Taguig/QC.16k to 20k++ sign-inBONUS[m1mer10]
(National Capital Reg – Makati City, Mandaluyong City, Pasig City, Taguig City, Quezon City)

RESPONSIBILITIES:

* Let us help you find the Call Center job that you want. We are partners with BIG Call Center companies and we can help find the best deals for you, depending on your location and salary package! We are not an agency, we are partners with these Call Centers and we GUARANTEE that our services are absolutely FREE, there will NEVER be any charges at any point in time. Help us to help you.

* Customer Service Representatives

-Has completed at least two (2) years of College
-Call center experience preferred but not required
-Good disposition towards work
-Can work with minimal supervision
-Strong English verbal communication skills, including active listening
-Possesses good persuasion skills, enthusiastic, spontaneous and creative
-Can work well in a team
-Proven ability to handle stress well and work under pressure
-Willing to work on shifts/graveyard hours
-Applicants must be 18 years old and above
-Strong English verbal communication skills, including active listening
-Computer literate and proficient in typing
-Willing to work during night shifts and extended hours
-Focused and patient in handling customer concerns
-Enthusiastic, prompt, and courteous
-High tolerance for stress
-Pleasant disposition
-Excellent judgment skills
-Has excellent analytical and probing skills

* We have openings for Makati City, Mandaluyong City, Pasig City, Taguig City and Quezon City. Apply now and get hired ASAP.

* For any questions, you can text 0917-561-6755.

* Walk-in Applicants are welcome, just bring 2 copies of your updated resume and valid ID, and LOOK FOR LAUREN.

* ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City
* ***From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side across SAATCHI HOUSE and beside 7/ELEVEN.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 80 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

CALL CENTER AGENTS

Aug 23, 2010 Author: ninja | Filed under: Excel Asia

CALL CENTER AGENTS *Urgent Hiring* No work experience required. START RIGHT AWAY! (M1KGR05)
(National Capital Reg – Ortigas, Cubao, Taguig, Mandaluyong, Quezon City)

RESPONSIBILITIES:

* *Must have good English communication skills
* *Must be computer-literate
* *Must be customer service-oriented
* *Must be amenable to shifting schedules
* *Must be willing to work in Ortigas, Cubao, Taguig, Quezon City or Mandaluyong
* *Must have confidence
* *Must have completed at least 2 years of college

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 115 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

CALL CENTER AGENTS

Aug 22, 2010 Author: ninja | Filed under: Excel Asia

CALL CENTER AGENTS. ***no experience necessary. For immediate hiring (M1RTN04)
(National Capital Reg – Mandaluyong, Taguig (Makati), Cubao, Libis, Quezon City, Ortigas, Pasig City)

RESPONSIBILITIES:

* CALL CENTER AGENTS/ CSRs

* Attend to customers’ issues and concerns
* Resolve issues and concerns/provide solutions to problems
* Direct calls to other depts when necessary
* Update sytems/records
* Upsell when necessary and possible

* Look for RACHEL as your contact person- 09175520091
* Email your resumes to: rnocum@excelasiaservices.com

* Walk-in from MON-FRI except holidays, 10AM-3PM.

* Look for RACHEL as your contact person in ExcelAsia.
* 09175091708

* Financial account available and other fun and easy accounts too.
* Dayshift account also available, LIMITED SLOTS only… APPLY NOW!

* Bring two resumes and a valid ID.

REQUIREMENTS:

* Candidate must possess at least a 2 yr Vocational Diploma, or at least two years of a 4 yr course with no back subjects, Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field.
* Required skill(s): Above-average English, Computer navigation, Customer service.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Financial Advisors

Aug 11, 2010 Author: ninja | Filed under: Excel Asia

Financial Advisors (Customer Care) for a Leading Company in the U.S. CEBU CLA66
(Central Visayas – Cebu City)

RESPONSIBILITIES:
Be a part of the TOP Financial Firm in the U.S.
Enjoy HUGE Premiums for your call center experience!

LESS THAN ONE-DAY PROCESSING!!!

Visit our office or call to schedule your FREE Coaching!

REQUIREMENTS:
APPLICANT MUST BE IN CEBU AND BE ABLE TO WALK IN.
At least 2 years of college education is required for this position.
At least 6 months of previous call center work experience is required for this position

Enjoy HUGE premium for your experience!

Visit our office for screening!!
ExcelAsia

Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for LIA
Contact # 0917 507 4140 / 236 3972
See map

You may also send your resumes to: lalegrado@excelasiaservices.com

visit our company websites

www.excelasiaservices.com
www.excelasiajobs.com

Jobs in ExcelAsia Alabang

Aug 8, 2010 Author: ninja | Filed under: Excel Asia

CSRs Urgently Needed Customer service and SALES Acct. HIGH PAY Start ASAP(AVDV249)
(National Capital Reg – ALABANG, LAGUNA)

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam) or Doctorate (PhD) in any field.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 62 Full-Time positions available.

Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume and a valid I.D.

To Apply for this job post: Ask for JUSTIN- 0917-552-4572 or you can send your resume to
jmirasol@excelasiaservices.com to be scheduled for an interview and to get details further details on the job position.

ExcelAsia Training and Development Inc. (Alabang Site)
Company Address: 8 Antonio Centre, Prime St. Madrigal Business Park 2, Alabang Muntinlupa City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

ExcelAsia Makati Site – Jobs for Fresh Grads

May 4, 2010 Author: ninja | Filed under: Excel Asia

Calling all fresh grads! Apply now to become a great CSR! Great pay & benefits! (M1MRO02)
COMPETITIVE
(National Capital Reg – Taguig, Quezon City, Pioneer, Makati & Ortigas Areas.)

RESPONSIBILITIES:

* A CUSTOMER SERVICE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

* REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field. 2 years of college with no back subjects.
* Required skill(s): Excellent Communication Skills, Strong Customer Service Skills.
* Required language(s): English
* Applicants must be willing to work in the Taguig, Quezon City, Pioneer, Makati & Ortigas Areas.
* Fresh graduates/Entry level applicants are encouraged to apply.
* We need candidates who are familiar with basic computer operations
* Has an ability to handle irate customer situations effectively and empathize with a customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
* 200 Full-Time positions available.

* ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City

* ***From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side across SAATCHI HOUSE and beside 7/ELEVEN.
* BRING 2 COPIES OF YOUR RESUME AND VALID ID. INTERVIEWS WILL BE CONDUCTED EVERYDAY FROM 9AM to 12 noon and 1:30 TO 3:00PM
* CONTACT PERSON IS MICHELLE OVENDEN 0917-513-1653
* ALL WALK-IN APPLICANTS WILL BE ACCOMMODATED……JUST LOOK FOR MICH

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent English Communication Skills, Good attention to details, Customer Service Orientation.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 200 Full-Time positions available.

Company Name :
-ExcelAsia Training and Development Inc. (Makati Site 1)
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Company Fax :
(632)848-7096

ExcelAsia Training – CS Representatives

Mar 13, 2010 Author: ninja | Filed under: Excel Asia

Customer Service Representatives. ***full time posts only. NO REQUIRED EXPERIENCE (M1RTN15)
(National Capital Reg – Pasig City, Ortigas, Taguig (Makati), Cubao, QC, Mandaluyong)

RESPONSIBILITIES:

* Customer Service Representatives
* Inbound Acccount

* Attend to customers inquiries and concerns
* Provide them resolutions to those concerns in a timely manner
* Update records and database for an organized and accurate reference
* Upsell when necessary

* NO SALES targets
* NO CALL OUTS
* Purely inbound accounts

* Look for RACHEL as your contact person in ExcelAsia.

* You may text 09178685408 for interview schedules.

* Email your resumes to: rnocum@excelasiaservices.com
* Walk-in anytime between 10AM-12NN, 130-3PM Mon-Fri except holidays.
* Look for RACHEL
* Bring two copies of resume and a valid ID

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field.
* Required skill(s): Above-average English, Computer navigation, Customer service.
* Preferred skill(s): sales skills.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 68 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.
Website: http://www.excelasiajobs.com/index.php?actions=home

Call center agents – ExcelAsia

Mar 13, 2010 Author: ninja | Filed under: Excel Asia

Call center agents-CSRs/TSRs. Open slots for Voice/Nonvoice accounts. Day/Night shifts. M2KRF11
(National Capital Reg)

Responsibilities:

* CSR/TSR for a Pioneer Telecommunications account (w/ or w/o experience; 4 yr graduates)
* Salary: 14k-25k basic salary + allowances and incentives. Basic depends on experience.

* Different Customer Service and Technical Support accounts (w/ or w/o experience)
* Salary: CSR: 14k+3k allowance+20% night diff.

* CSR/TSR for DSL accounts (w/ or w/o experience)
* Salary: 13,750-17k+10% night diff+healthcare benefits on the first day+allowances and incentives

* Tech Assistance (4 yr grad. w/ 1 yr. TSR experience; 3 yrs undergrad w/ tsr exp; Associate degree w/ 1 yr TSR experience; 2 yrs undergrad w/ 2 yr. tsr experience)
* Salary: 15-18k+10% night differential pay+2,133 non-taxable allowance

* CSR DAYSHIFT
* Salary: 19k+allowances and incentives
* Must have 6mos-1yr Call Center Experience under a Sales( Inbound/ Outbound) Account

* Nonvoice (4 yr graduates; w/ or w/o experience)
* Salary: 10,000+allowances and incentives+20% night differential pay

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Undergraduate applicants are encouraged to apply.
* Nursing graduates are encouraged to apply.
* Willing to work in Mandaluyong, Makati, Pasay, or Taguig
* 800 Full-Time positions available.

ExcelAsia: G/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for kARA 09175614086

Call Center Agent And Tech Support Wanted. Exp is not Req. High Salary and Start ASAP. M2MMU01
PHP 13750 – 19900

Requirements

-Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
-Required skill(s): Customer Service, Good Typing ability, Good Communication Skills.
-Optional skill(s): Troubleshooting EMAIL, PC, Internet Connection.
-Required language(s): English.
-Applicants should be Filipino citizens or hold relevant residence status.
-Fresh graduates/Entry level applicants are encouraged to apply. Undergraduates are welcome as well.
-305 Full-Time positions available.

ExcelAsia: G/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines Look for Mr. Metz Ulao (0917)571-1490

CSR in Ortigas – ExcelAsia Training

Mar 8, 2010 Author: ninja | Filed under: Excel Asia

Customer Service Representative to work in ORTIGAS. No experience needed. [M1MERJS12]
(National Capital Reg – Ortigas, Pasig City)

RESPONSIBILITIES:

* Let us help you find the Call Center job that you want. We are partners with BIG Call Center companies and we can help find the best deals for you, depending on your location and salary package! We are not an agency, we are partners with these Call Centers and we GUARANTEE that our services are absolutely FREE, there will NEVER be any charges at any point in time. Help us to help you.
* REQUIREMENTS:
* – Must have a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree in any field. OR at least 2 years of college with no back subjects.
* – Must be between 18 to 39 years of age.
* – Must have GOOD English communication skills.
* – Must be willing to work in Ortigas, Cubao, Eastwood, or Taguig.
* – Must be familiar with basic computer programs.
* – Fresh graduates/Entry level applicants are encouraged to apply.
* – Experience -would be an advantage, but it is NOT required.
* – 100 slots available.

* – For any questions, you can text 0917-561-6755.

* – Walk-in Applicants are welcome, just bring 2 copies of your updated resume and valid ID, and LOOK FOR LAUREN.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.
Website: http://www.excelasiajobs.com/index.php?actions=home

ExcelAsia Training – Call Center Agents

Mar 8, 2010 Author: ninja | Filed under: Excel Asia

Call Center Agents – Work Experience not required! Fresh Graduates and Undergrads are welcome!ejth02
(National Capital Reg – Eastwood, QC, Ortigas, Mandaluyong)

Responsibilities:

* Positions available:
* Day shift accounts – must have finished 2 years in college or a graduate of any 4-year courses. Must be willing to do sales and be assigned in Eastwood.
* CSR/TSR Positions – A graduate of any 4-year courses, vocational courses or finished 2 years in college. Must be willing to work in Shaw, Ortigas or Eastwood. Open to shifting schedules.

* These are all urgent hiring! Those who are interested can text NICK AT 09175619243 or send your CV to jhernandez@excelasiaservices.com

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

You can apply personally:
ExcelAsia Training and Development Inc. (Eastwood Site)
10TH FLOOR E-COMMERCE PLAZA ORCHARD ROAD EASTWOOD CITY, LIBIS
Mondays-Fridays, 9AM-2PM
Bring 2 copies of your resume and look for NICK HERNANDEZ 0917-5619243
EMAIL: jhernandez@excelasiaservices.com

Call Center Agents And Tech Support. Open to Nurses, Fresh Grads & Undergrads MASS HIRING! M2JAG01

Requirements

-Candidate must possess at least a Vocational Diploma / Short Course Certificate or at least two years of a Bachelor’s/College Degree in any field.

-Required language(s): English.
-Candidates must have an excellent command of both oral and written English

-Candidates should be good in computer navigation and typing skills with knowledge of Microsoft Office application.

-Basic knowledge of financial/ banking terms is preferred but not required.

-Applicants should be Filipino citizens or hold relevant residence status.

-Applicants must be willing to be assigned to Makati or Mandaluyong area.

-Fresh graduates/Entry level applicants are encouraged to apply.

-Nursing Graduates are welcome to apply.

-100 Full-Time positions available.

Bring two copies of your resume and a valid ID.

Walk-in applicants are also welcome.
Visit us at G/F, Building 2, 2295 Jannov Plaza Pasong Tamo Extension Makati City and look for JOAN GAYARES
Please look for JOAN GAYARES for this Account.
For more details or inquiries, you may call or text: 0917.868.4983

ExcelAsia: G/F, Building 2, Jannov Plaza 2295 Pasong Tamo Extension Makati City 1200 Philippines

ExcelAsia – Business Analyst

Feb 27, 2010 Author: ninja | Filed under: Excel Asia

Business Analyst
(Central Visayas – Pasay, Novaliches, Cainta, Bacoor, Sta. Rosa, Cebu or Bacolod)

Responsibilities:

* Coordinate and administer any schedule allocation necessary in eWorkforce Management, and generate staffing lines as needed prior to production dates. Review with the Business Planning Manager or Site OSC as applicable for multi-site clients.

* Assist, or provide guidance for monitoring real time load balancing and staffing performance on multi-site projects; and facilitate post mortem calls with the site OSC teams, to document performance opportunities.

* Develop and document standard process and procedures as applicable to client specific work
* Generate short term staffing plans (identify periods of ATO/OT requirements, produce a formal plan and deliver to the sites or Business Planning Manager as applicable

* Provide data analytics on the following points:
* o Intra-day volume and AHT patterns.
* o Daily volume trends.
* o Intra-Day/Daily/MTD forecast variance

* Revise IDP management processes to ensure effective results to contractual metrics (Profitability, Service Level, AHT). Reforecast daily volume based on present arrival patterns and generate OT/ATO as required.
* Drive In-Chair occupancy on an intra-day basis, and work to ensure Phone occupancy goals through intra-day management of ATO/MTP

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* College Degree or equivalent work experience
* Call center experience
* Real time analysis and workforce management experience
* Willing to be based in Pasay, Novaliches, Cainta, Bacoor, Sta. Rosa, Cebu or Bacolod
* Required skill(s): Excellent English Communication Skills, Basic Computer Skills, Multitasking skills.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees.Others or equivalent.
* 1 Full-Time positions available.

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)

Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm

Look for Ms. RAYMIL NAVA
Contact # 236 3972
www.excelasiaservices.com
www.excelasiajobs.com

ExcelAsia – Human Capital Manager

Feb 27, 2010 Author: ninja | Filed under: Excel Asia

Human Capital Manager
(National Capital Reg – Iloilo City)

Responsibilities:

* Monitoring staffing and performance for multi-site clients, and providing guidance as to how to adjust resources as required for unplanned activities due to volume fluctuations, staffing shortages, call routing issues, and emergency situations.
* Candidate will be responsible for short term and intra-day planning, and for providing planning guidance for scheduled activities such as associate coaching time, meeting time…etc as needed. The GOSC Business Analyst will review daily “post mortem” and historical activity and work with the local OSCs to train and mentor real time specialists for enhanced efficiencies

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Graduate of any 4 years HR related course with masteral units if possible
* At least 5 years experience in an HR Managerial role or its equivalent
* Good ER background
* Required skill(s): Excellent English Communication Skills, Basic Computer Skills, People Skills.
* Required language(s): English.
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Human Resources or equivalent. Job role in Others or equivalent.
* 1 Full-Time positions available.
* Must be willing to work in Iloilo City

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)

Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm

Look for Ms. RAYMIL NAVA
Contact # 236 3972
www.excelasiaservices.com
www.excelasiajobs.com

Customer Service Representatives – EXCELASIA Cebu Site

Feb 22, 2010 Author: ninja | Filed under: Excel Asia

Customer Service Representatives Immediate Hiring! Cebu CMCY54
(Central Visayas – CEBU CITY)

Responsibilities:

* Candidates will cater to customer inquiries and concerns, solve problems and provide assistance to client needs

* Must be willing to work in shifting schedules, during weekends and holidays

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Must have at least 2 years of College education or at least 3 full semesters with no back subjects
* Required skill(s): Excellent English Communication Skills, Customer Service Skills, Basic Computer skills.
* Preferred skill(s): Multitasking skills, Problem Solving Skills, Analytical Skills.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 150 Full-Time positions available.

EXCELASIA Cebu Site
Ground Flr. Wee Bldg. 424 Gorordo Ave. Lahug Cebu City
(near SSS Lahug, same bldg as Nuat Thai Massage and Kodak)

Contact Person: MANUEL YU
Contact Number: 236 3972
www.excelasiaservices.com
www.excelasiajobs.com

Pls bring a copy of your resume. Interviews are conducted from Mon to Fri, 9am to 5pm

Customer Support Advisers – ExcelAsia Jobs

Feb 22, 2010 Author: ninja | Filed under: Excel Asia

Customer Support Advisers for Captive Operations FINANCIAL FIRM. Cebu CMCY51
(Central Visayas – Cebu City)

Responsibilities:

* • Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
* • The candidate will also be responsible for resolving financial and non-financial customer inquiries (e.g. billing explanations and account maintenance).
* • The position also entails recognizing sales opportunities based on system generated flags which includes determining how to incorporate sales into call conversation; asking questions to learn about customer preferences directly related to Products and services, introducing program to be sold, explaining features and benefits and how it addresses account holder’s preferences or concerns, enrolling the customer in the program or transfers them to the correct department and confirms acceptance of product or service.
* • The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.

Requirements:

* • Candidate must have completed at least 2 years in college
* • Required language(s): English.
* • Previous customer service or call center experience preferred(at least 1 year)
* • Applicants must be willing to work in Cebu City.
* • Applicants should be Filipino citizens or hold relevant residence status.
* • Full-Time positions available.
* • Strong communication skills both written and verbal
* • Demonstrated decision making, problem solving and analytical skills
* • Proficiency in a Windows based environment
* • Ability to analyze multiple sources of information to determine best course of action
* • Must be willing to work in an environment that requires heavy phone-based customer interaction

* CURRENTLY HIRING FOR APRIL BATCH!

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for MANUEL YU
Contact # 0917 571 5236 / 236 3972

www.excelasiaservices.com
www.excelasiajobs.com

Call Center Agents – ExcelAsia Training

Feb 20, 2010 Author: ninja | Filed under: Excel Asia

Call Center Agents Wanted CSR & TSR “Nice Salary Package, DAYSHIFT Accts, No Exp Needed” (M1JMA11)
(National Capital Reg – Ortigas, Eastwood)

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a High School Diploma or Vocational Diploma / Short Course Certificate in any field.

* Must have above average English communication skills.

* Must be at least 18 years old and older.

* Call center experience or working experience is not required.

* Applicants should be Filipino citizens or hold relevant residence status.

* Fresh graduates/Entry level applicants are encouraged to apply.

* 100 Full-Time positions available.

* Walk-in applicants are welcome. Please look for Joseph Alcantara Cell: 09178684986

* Email: jalcantara@excelasiaservices.com

ExcelAsia Training and Development Inc. (Makati Site 1)
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.
Website: http://www.excelasiajobs.com/index.php?actions=home

Customer Care Associate – ExcelAsia Training

Feb 16, 2010 Author: ninja | Filed under: Excel Asia

Customer Care Associate!TSR or CSR! W/ or W/O EXPERIENCE+HIGH PAY+BENEFITS! 1 day hiring! (M1BOB09)
(National Capital Reg – Ortigas)

RESPONSIBILITIES:

* Provides excellent customer service
* Good Oral & Written English Communication Skills
* Proficient in “computer and internet” applications
* Willing to work on graveyard, holiday and weekend shifts
* Fresh Graduates are welcome to apply

* PLEASE CALL OR TEXT ME NOW – BRYAN BERNABE 0917 5613419

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 250 Full-Time positions available.

Company Name :
ExcelAsia Training and Development Inc. (Makati Site 1)
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Company Fax :
(632)848-7096
WebSite :

http://www.excelasiajobs.com

BPO Companies



Advertising


Recent Posts

BPO Admin Clerks John Clements Jobs in Libis IBM Daksh Philippines Magellan Solutions Team Leader Customer Service Representatives Executive Assistant Research Analyst eTelecare Operations Manager Jobs in Quezon City Call Center. Agents Call Center Etelecare Call Center Convergys Philippines IBM Business Services Sitel Jobs Service Representative sitel philippines IPP Technologies Recruitment Specialist Customer Care ePerformax Call Center Philippines Startek International cebu Synnex-Concentrix Jobs for Makati Sunpower Philippines Inbound Sales Agent Aditya Birla Minacs ExcelAsia Makati Specialist Outbound VCC Link Web Developer Web Designer Associate Teletech Philippines Jobs in Ortigas NCO Jobs ACS Phils John Clements Consultants qc TSR in Makati eTelecare Global Customer Care Specialists IBM Call Center call center jobs in cebu ExcelAsia Training CS Representative Support Specialists Jobs Inbound Sales Reps Sales Representatives Teleperformance Jobs Offshoring Inc Technical Specialists Representatives Technical Support Xlibris Philippines convergys jobs IBM Daksh Jobs Sales Representative Java Developer Technical Support Representative Sitel Aegis PeopleSupport Orchid Cybertech Spearace Solutions TELUS International SPI technologies agents Inbound Sales TS Representatives Sales Professionals Business Analyst Transcom Asia Manager associates Customer Service Representative IBM Daksh Teletech Jobs StaffRIGHT Solutions Quality Supervisor 24/7 Customer Call Center Agent Accenture Makati Customer Service Associates Affiliated Computer Services Stream Global Jobs in Pasig Call Center Makati Accenture Jobs Tech Support Agents Customer Service Reps Customer Service Professionals Inbound TELUS International Philippines Sykes Asia Systems Engineer MicroSourcing Philippines Jobs in Pasig City Quality Assurance eTelecare Philippines Customer Service Associate accenture philippines Teleperformance Dayshift Customer Service JPMorgan Chase Call Center Jobs Philippine call center Jobs Customer Service Agents Jobs in Makati Stream Global Services Customer Service Agent Specialists Maars Resources Customer Representative Customer Care Associate Jobs in Cebu Banking and Finance Advanced Contact Solutions sales Application Developer Instructional Designer Jobs in Alabang teletech tsr VXI Global VXI Global Solutions eTelecare Jobs Reports Analyst ExcelAsia Jobs Sitel Ortigas Jobs for Pasig Jobs in Philippines makati ExcelAsia Technical Support Representatives Inbound Sales Representatives Administrator Jobs in Mandaluyong Jobstreet SELECT TS Representative Representative Accenture csr

Archives

Most Popular

  • None found

Recent Comments

  • None found