Responsibilities:

Responds to customer inquiries in a timely, efficient and professional manner
Meet established goals as defined for quality and availability, quality and any other goals that may be established
Research and resolve problems related to customer accounts and inquiries
On-going product and job responsibility training
Additional duties as may be defined by supervisor
Requirements:

Candidate must possess at least a Bachelor’s/College Degree , Mathematics, Economics, Finance/Accountancy/Banking or equivalent.
Applicants must be willing to work in Makati.
Fresh graduates/Entry level applicants are encouraged to apply.
30 Full-Time positions available.
2-Years customer service experience, or 1-year call center experience, or equivalent combination
BS / BA Degree, or an equivalent combination of education, training, and experience
Integrity and the ability to handle sensitive information and maintain confidentiality
Excellent listening, written and, verbal communication skills
Effective conflict resolution and problem solving skills
Flexible, dependable, and conscientiousness
Demonstrates self-confidence and has the ability to maintain composure in difficult situations
Accountability
Basic understanding of relationships created by diverse customer and employee groups
Proactive; anticipates situations, develops proposals and positive solutions