IT ASSOCIATE – P10,000 to P20,000
PHP 10000 – 20000
(National Capital Reg – Ortigas Center)

Responsibilities:
Required Skills
• Bachelors Degree in Information Technology, Computer Science, related field, or equivalent life experience
• Resourcefulness, thoroughness, and strong problem-solving skills
• General familiarity with a wide array of technologies, including:
o TCP/IP network principles
o Troubleshooting tools like ping and tracert
o Windows XP, Server 2003, and Vista
o Linux command line administration and Linux Server updates
o Basic relational database concepts
o IP addresses, subnets, DNS, gateways, and NAT
o Communications via telnet, SSH, HTTP and serial connections
o Basic web programming (PHP, HTML, JavaScript, CSS)
o Desktop computer hardware: RAM, PCI, SATA, etc.
o Thorough documentation practices
o Basic Cisco router commands

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Able to work in graveyard, weekend, and shifting schedules
* Min. 1 year experience in IT/Computer – Network/System/Database or equivalent.
* Call Center Experience Preferred

Interested applicants may send their resumes to:
hr@enfrausa.com

or visit our office:
EnfraUSA
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

TECH/CUSTOMER SUPPORT REPRESENTATIVES – P20,000 – P35,000
(National Capital Reg)
Responsibilities:

POSITION #1:

• CSR or TSR with EXPERIENCE IN ONLINE TRAINING PLATFORM

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POSITION #2:
• CSR or TSR with EXPERIENCE IN TELECOM industry, ESPECIALLY PROVISIONING OF INTERNET CIRCUITS or TELEPHONE LINES

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POSITION #3:
• TSR or Helpdesk with 3+ years of experience in supporting business users through PHONE and REMOTE DESKTOP CONTROL of Microsoft OS, Exchange, and Office products.

Requirements:
• Excellent communication skills with neutralized accent.
• Dependable – NO HOPPERS
• Candidate must have a Bachelor’s degree in Computer Science or related majors
• Min. 2+ year experience from a Call Center or BPO industry supporting business users and applications through phone
• Excellent Performance record, no performance issues from previous employers
• Ability to work independently with minimum supervision.
• Must be able to work on shifting and graveyard shifts.
• Applicants should be Filipino citizens or hold relevant residence status.
• 5 Full-Time Positions Available

Visit our office at:
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

Email or call us at:
hr@enfrausa.com / (02) 914-0785 & 86

Company Name :
EnfraUSA Solutions, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Unit 1408, The Orient Square Building Emerald Avenue, Ortigas Center Pasig City 1600
WebSite :
http://www.enfrausa.com/index.html

Quality Assurance Specialist – up to 25,000
(National Capital Reg)

Responsibilities:

* To monitor and evaluate the quality of inbound / outbound telephone; to document quality issues and performance measures for client review; and to provide information to assist in the feedback and formal education process.
* Serves as point of contact for all quality issues and questions.
* Provides effective communication and quality feedback to the client.
* Prepares and presents both written and verbal communication to clients.
* Delivers reports on time ass requested by the client.

Requirements:

* Candidate must possess at least a Bachelor’s / College Degree.
* Required language(s): English
* At least 2 year(s) of working experience specializing in Quality Control/ Assurance or equivalent.
* Applicants must be willing to work in Ortigas Center, Pasig.
* 50 Full-Time positions available.

Interested applicants may send their resumes to: krissel.a@enfrausa.comor visit our office at: 14th Floor, Orient Square Building F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center or send SMS (w/ name, phone and interested position) to: (0918)838-8886

Company Name :
EnfraUSA Solutions, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Unit 1408, The Orient Square Building Emerald Avenue, Ortigas Center Pasig City 1600
WebSite :
http://www.enfrausa.com/index.html

TELECOM CUSTOMER SERVICE & TECH SUPPORT REPRESENTATIVES – P20-P40K
(National Capital Reg)

Responsibilities:

* LOOKING FOR EXPERIENCED TECHNICAL SUPPORT REPRESENTATIVES with 3+ years of experience in supportingbusiness users through PHONE and REMOTE DESKTOP CONTROL of Microsoft OS, Exchange, and Office products.
* “PREFERRED TSR OR CSR WITH ONLINE TRAINING BACKGROUND OR WITH EXPERIENCE IN TELECOM, ESPECIALLY PROVISIONING OF CIRCUITS or TELEPHONE LINES”.

Requirements:

• Excellent communication skills with neutralized accent.
• Dependable – NO HOPPERS
• Candidate must have a Bachelor’s degree in Computer Science or related majors
• Min. 3+ year experience from a Call Center or BPO industry supporting business users and applications through phone and remote desktop control
• Excellent Performance record, no performance issues from previous employers
• Ability to work independently with minimum supervision.
• Must be able to work on shifting and graveyard shifts.
• Applicants should be Filipino citizens or hold relevant residence status.
• 50 Full-Time Positions Available

Visit our office at:

Company Name :
EnfraUSA Solutions, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Unit 1408, The Orient Square Building Emerald Avenue, Ortigas Center Pasig City 1600
WebSite :
http://www.enfrausa.com/index.html
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

Email or call us at:
Krissel.a@enfrausa.com / (02) 914-0785 & 86

JR & SR COPYWRITERS – P20,000 – P50,000
(National Capital Reg)

Responsibilities:
The Copywriter is responsible for writing highly effective product, website, newsletter and marketing content to support achieving the sales and marketing goals of the company. This includes establishing and ensuring compliance with style and content standards that adhere to the identification strategy and direction for products and services.

Primary Duties:
- Collaborate with other team members to help optimize exposure for products and web content.
- Provide professional writing for website and newsletters and marketing materials
- Research on topics and write content based on research
- Support Internet sales and marketing team
- Any other duties that may reasonably be assigned

Requirements:
• Candidate must possess at least a Bachelor’s/College Degree , any field.
• Required language(s):
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employees specializing in Journalist/Editor or equivalent.
• 2 Full-Time positions available.

Interested applicants may send their resumes to:
gemma.s@enfrausa.com

or visit our office at:
EnfraUSA Solutions, Inc.
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

EXPERIENCED OUTBOUND SALES – P20,000 to P35,000
(National Capital Reg – Pasig City)

Responsibilities:
IF YOU CAN TALK AND SOUND LIKE AN AMERICAN, WE WANT YOU!

Requirements:
* Candidate must possess at least a Bachelor’s/College degree
* Min. 1 year OUTBOUND SALES experience from a Call Centre or BPO industry
* Impeccable communication skills with excellent American accent.
* Excellent Attendance record, no attendance/tardiness issues from previous employers
* Excellent Performance record, no performance issues from previous employers
* Demonstrated skills in outbound sales.
* Ability to work independently with minimum supervision.
* Must be able to work on graveyard shifts.
* Preferably with background in handling B2B accounts.
* Full-Time positions available
* Applicants should be Filipino citizens or hold relevant residence status.

Interested applicants may send their resumes to:

gemma.s@enfrausa.com

or visit our office:
EnfraUSA Solutions, Inc.
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center
or you may call us at (02) 914-0785

TECH SUPPORT / HELPDESK SUPPORT – P20,000 to 40,000
(National Capital Reg)

Responsibilities:

LOOKING FOR EXPERIENCED TECHNICAL SUPPORT REPRESENTATIVES with 3+ years of experience in supporting business users through PHONE and REMOTE DESKTOP CONTROL of Microsoft OS, Exchange, and Office products.

Requirements:
* Excellent communication skills with neutralized accent.

* Dependable – NO HOPPERS

* Candidate must have a Bachelor’s degree in Computer Science or related majors

* Min. 3+ year experience from a Call Centre or BPO industry supporting business users and applications through phone and remote desktop control.

* Extensive knowledge in supporting Microsoft OS (Vista, XP, 2000), Exchange, and Office Products.

* Excellent Performance record, no performance issues from previous employers

* Ability to work independently with minimum supervision.

* Must be able to work on shifting and graveyard shifts.

* 4 Full-Time positions available

* Applicants should be Filipino citizens or hold relevant residence status.

Visit our office at:
EnfraUSA Solutions, Inc.
14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

or call us at:
(02) 914-0785 & 86