Responsibilities:

Main Job Tasks and Responsibilities:
Accepting inquiries from customers or clients and responding with follow up queries.
Coordinate with the contact person of all existing accounts.
Responding to routine customer inquiries regarding products and services of the organization.
Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.
Following up with customers to ensure high-level satisfaction and determining future requirements.
Collecting data and gathering routine reports and documents for management, accounting department, and external partners.
Preparing, generating and distributing order acknowledgements and daily reports to appropriate personnel.
Compiling sales data and gathering information about potential distributors and competitors.
Maintaining database of customer contacts.
Requirements:

Key Competencies:
Interest in helping and working with customers.
Excellent communication skills and ability to work well in a team.
Should be polite, friendly, tactful and well presented.
Should be calm and patient.
Able to handle customer complaints.
Education and Experience
Candidate must be a graduate of any 4-year business-related course.
Between 20 to 25 years old.
Must be computer literate and knowledgeable in MS Office.
With excellent communication skills and pleasing personality.