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Archive for the ‘Aegis PeopleSupport’ Category


Responsibilities:

Customer Service Representatives for travel accounts assess individual’s and businesses needs to help them make the best possible travel arrangements at proper accommodation. A Customer Service Representative for travel may specialize by type of travel, such as leisure or business, or destination. Customer Service Representative for travel accounts also promote travel packages on behalf of cruise lines, resorts and specialty travel groups.

Requirements:

At least 18 years old
At least one (1) year of college education
Strong customer service and sales skills
One year customer service experience preferred
Problem-solving and analytical skills
Excellent English communication skills
Willing to work in shifts
Willing to work in Makati City

Responsibilities:

Customer Service Representatives are the dynamic and highly-driven frontline of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

Requirements:

At least 18 years old
At least one year of college education
Strong customer service and sales skills
Excellent English Communication Skills
Applicants must be willing to work in Makati
Applicants must be willing to work in shifting schedules
Fresh graduates/Entry level applicants are encouraged to apply

Online Hotel Reservation Agent

Nov 3, 2011 Author: admin | Filed under: Aegis PeopleSupport

Responsibilities:

Client is an international chain of 500+ full-service hotels and resorts operating in 76 countries around the world.

As an ONLINE HOTEL RESERVATION AGENT you will assess individual’s and businesses needs to help them make the best possible travel arrangements at proper accomodation.
Requirements:

You must have at least 1 year college education, any field
Required skill(s): customer service, sales, problem solving, analytical skills, Excellent English communication skills.
Preferred: 1 year previous call center experience
Required language(s): English
Applicants must be willing to work in Ortigas.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

Customer Service Representatives

Nov 3, 2011 Author: admin | Filed under: Aegis PeopleSupport

Responsibilities:

<< NOW POOLING>>
250 Contractual Christmas Customer Service Representatives

Fantastic opportunity that can be worked easily alongside your existing commitments where you will receive full training and support. Ideal for anyone looking to earn either a few extra thousand pesos or equally someone that wants to make it their full time career.

Most employees begin their career with Aegis as Contractual Customer Service Representatives. Project Hires that perform well can be offered regular positions that provide access to many potential career paths within Aegis.

2 to 5 weeks work + night differential + up to P400/day for performance bonuses.

Respond to Sales & Delivery inquiries; post-sales concerns (ex. Shipment, exchange, returns, billing, refund, etc); upsell & cross-sell of same and/or similar product lines.
Requirements:

At least 1 year of college education, any field.
Required skill(s): customer service.
Required language(s): English
Applicants must be willing to work in Ortigas.
Fresh graduates/Entry level applicants are encouraged to apply.
250 Project-Hire positions available.

Customer Service Rep!

Nov 2, 2011 Author: admin | Filed under: Aegis PeopleSupport

Responsibilities:

eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

Requirements:

At least 18 years old
College level
Knowledgeable in basic computer applications
Strong communication skills
Willing to work on shifts

Be a Customer Service Representatives

Sep 28, 2011 Author: admin | Filed under: Aegis PeopleSupport

Responsibilities:

eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.

Requirements:

At least 18 years old
College level
Knowledgeable in basic computer applications
Strong communication skills
Willing to work on shifts

Customer Representative Banking and Finance

Sep 15, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Customer Representative Sales Outbound

Sep 15, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Customer Representative Travel

Sep 15, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Customer Representative Networking

Sep 14, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Customer Representative Sales Inbound

Sep 14, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Customer Representative IT Telco

Sep 14, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Description:
Aegis PeopleSupport is looking for individuals who are qualified for the position of Aegis PeopleSupport Philippines Job Openings. Successfuly applicants for Aegis PeopleSupport Philippines Job Openings will have a great career in Aegis PeopleSupport.

Aegis is a world-leading outsourcing services partner for more
than 150 clients and with over two decades of leadership in
total customer lifecycle management.

Lead, Talent Acquisition
Requirements:
Bachelors degree, preferably in Psychology, Business Administration, Behavioral Science or any equivalent work experience
At least 3 years experience in full lifecycle recruitment, preferably in a BPO industry or equivalent
1 year experience in a supervisory capacity
Willing and able to work on extended hours, on GY shift, on holidays or weekends as necessary
Willing and able to work on shifting schedules
Willing and able to travel

Lead, US Tax Compliance

REQUIREMENTS:
• Bachelors Degree in Accountancy
• Minimum of 4 years of solid tax experience either from a multinational company or accounting/auditing firm
• Willing and able to work on extended hours, on GY shift and weekends or holidays
• Willing and able to work on shifting schedules

Manager, Quality Assurance (Cebu)

Jun 24, 2011 Author: ninja | Filed under: Aegis PeopleSupport

RESPONSIBILITIES:

  • Team Management
Coordinate data collection requirements with the reporting analyst and maintains alignment between expectations, performance measurement and motivational programs.
Develop specific productivity, efficiency and satisfaction performance goals and measures to be used for managing the QA team’s performance to expectations.
  • Quality Assurance Program Support
Ensure that the processes designed for the QA function has the intended impact to client and internal expectations (effective in adding value), monitored for accomplishment as designed and deficiencies identified to the Director of Quality Management.
  • Client Management
Interface in establishing measurable and achievable quality and training goals for all assigned client groups.
  • Team Coordination
Support Training efforts by training new hires and existing staff in QA processes and customer service skills

REQUIREMENTS:

  • Candidate must possess at least a Bachelor’s/College Degree , any field.
  • At least 3-4 years Quality Asssurance work experience in a contact center environment with at least 2 years in a supervisory capacity and a year in managerial capacity
  • Applicants must be willing to work in Cebu City.
  • Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Quality Control/Assurance or equivalent.
  • Full-Time positions available.

 

RESPONSIBILITIES:

Responsible for leading Quality Assurance professionals performing processes to assist, coach and improve agent performance through the use of transaction monitoring and coaching methods; collaborating with other teams such as Operations and Workforce Management for updates andperformance improvements made to increase performance.

REQUIREMENTS:

  • At least 5 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Makati City / Ortigas Area.
  • Preferably Manager / Sr Managers specializing in Quality Control/Assurance or equivalent.
  • Full-Time positions available.

 

RESPONSIBILITIES:

Responsible for coaching and managing a group of Team Supervisors and agents, ensuring smooth day-to-day operations of these microteams, and coordinating with client’s and management as needed.

REQUIREMENTS:

  • Candidate must possess at least a Bachelor’s/College Degree; Preferably in any business management course.
  • At least 2 years Call Center experience with 1 year in a Managerial capacity.
  • 6mos coaching or training experience preferred.
  • Applicants must be willing to work in Makati City.
  • Preferably Assistant Manager / Managers with exposure to handling a Sales Account or Travel Account.
  • Full-Time positions available.

 

Team Leader (Call Center Operations)

Jun 17, 2011 Author: ninja | Filed under: Aegis PeopleSupport

RESPONSIBILITIES:

Responsible for coaching and managing a team of agents, supporting team operations, and coordinating with clients and management as needed.

REQUIREMENTS:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
  • At least 1 year of working experience as a Team leader / Supervisor in Call Center Operations setting.
  • Applicants must be willing to work in Ortigas.
  • Full-Time positions available.

 

RESPONSIBILITIES:

Responsible for leading Quality Assurance professionals performing processes to assist, coach and improve agent performance through the use of transaction monitoring and coaching methods; collaborating with other teams such as Operations and Workforce Management for updates andperformance improvements made to increase performance.

REQUIREMENTS:

  • At least 5 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Makati City / Ortigas Area.
  • Preferably Manager / Sr Managers specializing in Quality Control/Assurance or equivalent.
  • Full-Time positions available.

 

[BNK1] Customer Service Representatives

Jun 5, 2011 Author: ninja | Filed under: Aegis PeopleSupport

Responsibilities:

     

  • eReps are the dynamic and highly-driven customer service representatives of Aegis PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
  •  

 

Requirements:

     

  • At least 18 years old
  • College level
  • Excellent English communication skills
  • Strong customer service and sales skills
  • Problem solving and analytical skills
  • Willing to work on shifts
  • Fresh graduates are encouraged to apply
  • Required language(s): English.
  •  

 

We pay a PREMIUM for contact center experience!

Apply online via http://www.peoplesupport.com/careers.aspx
We strongly encourage walk-in applications for eRep
positions.

Visit us at any of our offices with your updated resume:

MAKATI
Aegis PeopleSupport Center
Ayala corner Sen. Gil Puyat Avenue Makati City
Mondays to Saturdays, 9:00 am to 5:00 pm
Makati HR Hotline (02) 755-2600

ORTIGAS
2nd Floor Rockwell Business Center Tower 2
Meralco Compound Ortigas Pasig City
Mondays to Fridays, 9:00 am to 5:00 pm
Ortigas HR Hotline (02) 755-2600

 

 

RESPONSIBILITIES:

Responsible for leading Quality Assurance professionals performing processes to assist, coach and improve agent performance through the use of transaction monitoring and coaching methods; collaborating with other teams such as Operations and Workforce Management for updates andperformance improvements made to increase performance.

REQUIREMENTS:

  • At least 5 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Makati City / Ortigas Area.
  • Preferably Manager / Sr Managers specializing in Quality Control/Assurance or equivalent.
  • Full-Time positions available.

 

Team Lead, Operations

Oct 24, 2010 Author: ninja | Filed under: Aegis PeopleSupport

RESPONSIBILITIES:
Responsible for coaching and managing a team of agents, supporting team operations, and coordinating with clients and management as needed.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required skill(s): excellent knowledge of contact center and customer service operations, telephony and data processing systems (ex. cms), Excellent client knowledge.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.
* Full-Time positions available.

Aegis PeopleSupport Philippines Inc.
Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299.
Website: http://www.peoplesupport.com/people.asp

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