On The Job Trainees / Interns for Human Resources – Screening

RESPONSIBILITIES:

* Conducts phonescreening for probable applicants.
* Attend various screening related activities.
* Input necessary information and assist in managing the HRIS.
* Be exposed with the concepts and skills related to screening applicants.

REQUIREMENTS:

* Must be currently enrolled in a college or university program.
* Candidate must be taking up Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Internship position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Marketing Assistant

RESPONSIBILITIES:

* Study and analyze competitive contact center positioning, advertising and convert these into recommendations for execution by Business Development and impacting on the company as a whole.
* Recommend and execute new concepts and design for recruitment materials as directed by the VP for execution by the different departments of ACS.
* Conceptualize events management and coordinate with HR on the themes and execution of these events through accredited suppliers and HR.
* Perform other tasks as may be assigned from time to time.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Marketing, Mass Communications, Advertising/Media or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent. Job role in Business Development or equivalent.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM-5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City

System Administrator

RESPONSIBILITIES:

* Oversee the network infrastructure which includes planning, project coordination, and technical leadership necessary to implement computer software/hardware projects.
* Responsible for employing and maintaining servers.
* Ensure that all applications run optimally.

REQUIREMENTS:

* At least five (5) years experience as a system administrator in designing and deploying Windows LAN (Local Area Network) environment and Microsoft Operating Systems.
* Knowlegeable on Windows Active Directory configuration.
* Background in Network troubleshooting, maintenance and diagnostics.
* Experience in problem management, routers, switches and firewalls.
* Proficient in system upgrades, user and domain level security, hardware and software troubleshooting and system documentation.
* Experience in diagnosing failures with Software/Hardware, repair, configuration and setup.
* Must be Microsoft Certified Professional (MCP).
* Must be Cisco Certified Network Associate (CCNA).
* Must have certifications in Network+ and/or Servers+ or equivalent.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Assistant Manager / Managers specializing in IT/Computer – Network/System/Database Admin or equivalent. Job role in System Administrator or equivalent.
* Full-Time position available.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Sen. Gil Puyat Avenue corner Tordesillas Street
Makati City
(02) 8845200

Interested applicants may also send their resume to:
recruitment@acspacific.com

Training and Quality Assurance Supervisor – Inbound

RESPONSIBILITIES:

* Oversee and monitor all functions of the Training and Quality Assurance Department of one program.

REQUIREMENTS:

* At least two (2) years training or equivalent experience, preferably in a call center.
* Special certification or diploma in any training related fields preferable, but not required.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Quality Control/Assurance or equivalent.
* Job role in Quality Control/Assurance or equivalent.
* Full-Time position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Workforce Analyst for Healthcare Account

RESPONSIBILITIES:

* Implement workforce functions like deployment and scheduling, capacity planning and forecasting, retrieval and analysis of ACD characteristics, real-time monitoring, and call traffic management.

REQUIREMENTS:

* Minimum of 6 months to 1 year call center experience in handling Workforce tools.
* Experience in processes and application of workforce management software(CentreVu CMS, IEX, Aspect and eWorkForce) required.
* In depth knowledge in forecasting and scheduling required.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* 3 Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

NPS Analyst

RESPONSIBILITIES:

* Provide daily feedback on NPS results along with statistical and operational analysis of provided client reports.

REQUIREMENTS:

* Bachelors Degree in Engineering/Mathematics/Marketing or other quantitative-based field
* Considerable (3+ years) customer service experience.
* Considerable (3+ years) phone related customer service.
* Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve.
* Strong computer knowledge and abilities, especially medium to high level functionality in Excel.
* Green Belt Certified.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Production Operations or equivalent. Job role in Management or equivalent.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUM�.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

On The Job Trainees / Interns for Human Resources – Screening

RESPONSIBILITIES:

* Conducts phonescreening for probable applicants.
* Attend various screening related activities.
* Input necessary information and assist in managing the HRIS.
* Be exposed with the concepts and skills related to screening applicants.

REQUIREMENTS:

* Must be currently enrolled in a college or university program.
* Candidate must be taking up Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Internship position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Foundation Skills Trainer

RESPONSIBILITIES:

* Conduct soft skills training to new hire and evaluate their performance based on their competencies to endorse them for product specifics training.

REQUIREMENTS:

* One (1) year training or equivalent experience.
* Special certification or diploma in any training-related field preferable, but not required.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent. Job role in Training & Development or equivalent.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions
G/F Asian Plaza Building
Sen. Gil Puyat Avenue, corner Tordesillas Street
Makati City
02 8845200

Interested applicants may also send their resume to:
recruitment@acspacific.com

Finance and Budget Assistant

RESPONSIBILITIES:

* Monitor bank related transactions such as bank transfers and funding requirements, payments to suppliers and internal disbursements such as advances, petty cash, and final pay of employees.

REQUIREMENTS:

* Bachelor’s Degree in Business Administration and Accountancy or other related courses.
* Certification as Public Accountant preferred but not required.
* Applicants should be Filipino citizens or hold relevant residence status.
* At least six (6) months experience in cash management and disbursement and purchasing.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Technical Support Specialist

RESPONSIBILITIES:

* Provide first-tier support for desktops, applications, phones and other peripheral devices.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* One (1) to two (2) years experience in support and troubleshooting of desktops and applications for a Windows environment.
* Experience in Windows 2000/2003/2007 domain structure and Microsoft applications.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Accounting Staff

RESPONSIBILITIES:

* Assist in the daily activities related to cash, accounts receivable, journals, property control, and budget.
* Prepare check vouchers, generate financial statements and related reports, and process liquidations.
* Arrange Bureau of Internal Revenue schedule/remittances and transaction entries.
* Prepare journal entries for required adjustments.
* Prepare various accounting schedules that support data coming from financial statements.
* Perform duties and responsibilities that may be assigned from time to time.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
* At least 1 year(s) of working experience in payroll.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably male.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* Job role in Basic Accounting/Bookkeeping/Accounts Executive or equivalent.
* Temporary position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM-5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Tordesillas St. Corner Buendia
Makati City
(02) 884-5200

Customer Service Associates for Food Account

RESPONSIBILITIES:

* Perform exceptional customer service and provide customer satisfaction at all times by receiving and responding to telephone inquiries, complaints, and other concerns.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Strong communication skills (as he/she will be dealing with Client, etc.)
* Background on MS office (Excel, Word, PowerPoint), an advantage
* Clerical background, an advantage
* Previous call center experience, an advantage

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM-5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City

System Administrator

RESPONSIBILITIES:

* Oversee the network infrastructure which includes planning, project coordination, and technical leadership necessary to implement computer software/hardware projects.
* Responsible for employing and maintaining servers.
* Ensure that all applications run optimally.

REQUIREMENTS:

* At least five (5) years experience as a system administrator in designing and deploying Windows LAN (Local Area Network) environment and Microsoft Operating Systems.
* Knowlegeable on Windows Active Directory configuration.
* Background in Network troubleshooting, maintenance and diagnostics.
* Experience in problem management, routers, switches and firewalls.
* Proficient in system upgrades, user and domain level security, hardware and software troubleshooting and system documentation.
* Experience in diagnosing failures with Software/Hardware, repair, configuration and setup.
* Must be Microsoft Certified Professional (MCP).
* Must be Cisco Certified Network Associate (CCNA).
* Must have certifications in Network+ and/or Servers+ or equivalent.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Assistant Manager / Managers specializing in IT/Computer – Network/System/Database Admin or equivalent. Job role in System Administrator or equivalent.
* Full-Time position available.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Sen. Gil Puyat Avenue corner Tordesillas Street
Makati City
(02) 8845200

Interested applicants may also send their resume to:
recruitment@acspacific.com

For Immediate Hiring: Customer Service Associates

RESPONSIBILITIES:

* Perform exceptional customer service and provide customer satisfaction at all times by receiving and responding to telephone inquiries, complaints, and other concerns.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Sourcing and Marketing Associate

RESPONSIBILITIES:

* Creates graphic designs in relation to the current branding strategy to be posted on various online social networks
* Building social platforms and entities for social media marketing
* Online community building through promos and user interactions
* Strategic and consistent tweeting, profile updating, and blog commenting
* General client representation and brand management

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Art/Design/Creative Multimedia, Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages or equivalent.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID, UPDATED RESUMÉ and PORTFOLIO.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Enterprise Risk Manager

RESPONSIBILITIES:

* Work with senior management to develop the overall enterprise risk management vision, risk management strategy, policy and framework that will be aligned with the overall Group objectives taking into consideration the risk appetite and tolerance levels of the Group.
* Continuous communicating and transfer of risk management principles and practices including policy and strategy through training interventions for all stakeholders within the Group.
* Setting up of the risk management structure and risk management reporting lines within the Group.
* Providing input on the development and subsequent review of the fraud prevention strategy.
* Direct the development of business continuity plans and practices including those related to disaster management.

REQUIREMENTS:

* Holds at least a Bachelor degree.
* Has working experience for at least 10 years in risk management initiatives and business continuity planning out of which 3 years is in either ORM or ERM.
* Ability to interface with various functions in an regional/international matrix structure.
* The ability to organize and motivate others, some of whom may be in more senior positions. This includes the ability to chair and run meetings.
* Ability to work well independently, self-motivated and used to operate in a demanding, profit-driven environment.
* Good, planning and organization leadership quality, inter personal and analytical skills.
* A strong educational background evidenced ideally by a post-graduate degree or has specialized training in relevant subjects.Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM- 5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City

Enterprise Risk Manager

RESPONSIBILITIES:

* Work with senior management to develop the overall enterprise risk management vision, risk management strategy, policy and framework that will be aligned with the overall Group objectives taking into consideration the risk appetite and tolerance levels of the Group.
* Continuous communicating and transfer of risk management principles and practices including policy and strategy through training interventions for all stakeholders within the Group.
* Setting up of the risk management structure and risk management reporting lines within the Group.
* Providing input on the development and subsequent review of the fraud prevention strategy.
* Direct the development of business continuity plans and practices including those related to disaster management.

REQUIREMENTS:

* Holds at least a Bachelor degree.
* Has working experience for at least 10 years in risk management initiatives and business continuity planning out of which 3 years is in either ORM or ERM.
* Ability to interface with various functions in an regional/international matrix structure.
* The ability to organize and motivate others, some of whom may be in more senior positions. This includes the ability to chair and run meetings.
* Ability to work well independently, self-motivated and used to operate in a demanding, profit-driven environment.
* Good, planning and organization leadership quality, inter personal and analytical skills.
* A strong educational background evidenced ideally by a post-graduate degree or has specialized training in relevant subjects.Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM- 5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
G/F ACS Plaza Building
Sen. Gil Puyat Ave. cor. Tordesillas St.
Barangay Bel-Air, Makati City

Php20,000 Certification Bonus for Technical Support Representatives!

RESPONSIBILITIES:

* Provides resolution of issues related to subscriber units, equipment, products, or services. This person acts as a liaison to identify, troubleshoot, and resolve problems.
* Reviews reported troubles to identify trends and potential problem areas.

REQUIREMENTS:

* Candidate must possess at least a High School Diploma in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Sen. Gil Puyat Avenue, corner Tordesillas Street
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

On The Job Trainees / Interns for Human Resources – Screening

RESPONSIBILITIES:

* Conducts phonescreening for probable applicants.
* Attend various screening related activities.
* Input necessary information and assist in managing the HRIS.
* Be exposed with the concepts and skills related to screening applicants.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Internship position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Senator Gil Puyat Avenue, corner Tordesillas Street,
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com