Responsibilities:

* Answers phone and responds to customer requests
* Sell product and place customer order in computer system
* Provides customers with product and service information
* Upsells products and services
* Transfers customer calls to the appropriate staff
* Identify, research and resolve customer issues using the computer system
* Follow-up on customer inquiries not immediately resolved
* Complete call logs and reports
* Research billing issues
* Recommend process improvement
* Other duties as assigned

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Required skill(s): Well versed in both oral and witten Spanish or English or Korean Languages.
* Required language(s): English, Spanish, Japanese, Korean
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* 200 Full-Time, Part-Time and Contract position available.

If interested please send resumes/CVs to hr@a-bpo.com
We also accept walk-in applicants 5:00pm – 12 midnight
Our office is located at the 5th Floor of Coherco Corporate Center Bldg., 116 V.A. Rufino St. Makati City
For more inquiries call: +632.382.39.03 or +63.908.897.31.44

ACME BPO Consulting Inc.
Company Address: 4/f Coherco Corporate Center Bldg. 116 VA Rufino St. Makati -
Tel: 632.382.29.03