Looking for a Call Center job in the Philippines?
Technical Service Representatives
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the
24/7 Customer
G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Technical Service Representatives (US Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Reports Analyst
(National Capital Reg – Makati)
Responsibilities:
* Lead in the preparation and consolidation of all management reports
* Track, analyze and report on customer profitability, product-line profitability, productivity metrics, weekly forecasts, monthly financial reports, board financial analysis, annual budgets and pricing customer proposals
* Assess reports and, where possible, improves effectiveness of all reports templates
* Generate, collate and provide meaningful analyses and reporting of performance metrics and issues them out on a timely manner to appropriate channels and recipients
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Preferably with at least 6 months experience in call center analysis work and reporting including agent performance metrics, site performance metrics and workforce management related data
* Preferably with at least 6 months experience in working with customers of varied technical knowledge and business needs
* Basic Technical Knowledge
* Ability to design, build and rollout sophisticated financial models and templates
* Comprehensive understanding of business reporting activities and processes
Company Name : 24/7 Customer Philippines, Inc.
Industry : Call Center / IT-Enabled Services / BPO
Type of Company : Private Limited Company, Local Based Company
Location : MJ Plaza 106 Valero St. Salcedo Village Makati 1200
Company Fax :02-79-248-99
Customer Service Agent (UK Account)
(National Capital Reg)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, concerns and problems.
* Responsible for educating the customer on detailed product information
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
* Responsible for customer case documentation
* Responsible for proper call escalation, call transfer and redirection of customer concerns.
* Responsible for delivering voice of the customer feedback to the client to improve overall service
* Responsible for delivering insight on how to improve overall customer satisfaction.
* Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction.
Requirements:
* Bachelor’s Degree in any field with at least 6 months experience in a call center (Inbound or Outbound)
* Fresh graduates of any business-related course
* For undergraduates, completed at least 2 years of college with at least 6 months recent experience in a call center
* Applicants must have strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems.
* Excellent command of English
* Strong customer service orientation
Interested applicants can visit our recruitment office at the G/F MJ Plaza Building, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines, Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Tel: 02-79-247-77
Website: http://www.247customer.com
Customer Service Representatives (Australian Account)
(National Capital Reg – Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, concerns and problems.
* Responsible for educating the customer on detailed product information
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
* Responsible for customer case documentation
* Responsible for proper call escalation, call transfer and redirection of customer concerns.
* Responsible for delivering voice of the customer feedback to the client to improve overall service
* Responsible for delivering insight on how to improve overall customer satisfaction.
* Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction.
Requirements:
* Bachelor’s Degree in any field with at least 6 months experience in a call center (Inbound or Outbound)
* Fresh graduates of any business-related course
* For undergraduates, completed at least 2 years of college with at least 6 months recent experience in a call center
* Excellent command of English
* Strong customer service orientation
* Applicants must have strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Tel: 02-79-247-77
Website: http://www.247customer.com
Technical Service Representatives (US Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Tel: 02-79-247-77
Website: http://www.247customer.com
Job Shifter Agents
(National Capital Reg – Makati)
Responsibilities:
* Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program.
* Responsible for adhering to client call handling protocol and procedures
* Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner.
* Responsible for resolving customer needs, concerns and problems.
* Responsible for educating the customer on detailed product information
* Responsible for managing the performance of a group of call center representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
* Responsible for customer case documentation
* Responsible for proper call escalation, call transfer and redirection of customer concerns.
* Responsible for delivering voice of the customer feedback to the client to improve overall service
* Responsible for delivering insight on how to improve overall customer satisfaction.
* Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall customer satisfaction.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
* Have not worked in a call center at all.
* Full-Time positions available.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Technical Service Representatives (Australian Account)
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
24/7 Customer Philippines Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Tel: 02-79-247-77
Website: http://www.247customer.com
Technical Service Representatives
(National Capital Reg – Makati)
Requirements:
* Bachelor’s Degree in a related field from a four year college or university
* At least 3 months recent experience in the call center industry from a technical account
* For undergraduates, completed at least 2 years of college with at least 3 months recent experience in an international call center from a technical account
* Strong customer service orientation
* Strong PC, keyboard and Internet skills, with the ability to simultaneously navigate through systems
* Has an understanding / navigational skills of the Internet functionalities and terminologies such as browsers, email, chat, forum, message board, domain, web page, internet service providers, online service providers, etc.
Interested applicants can visit our recruitment office at the G/F MJ Plaza, 106 Valero Street, Salcedo Village, Makati City.
Contact us at 79-247-77 or 0915-721-5977.
Company Name :
24/7 Customer Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
MJ Plaza 106 Valero St. Salcedo Village Makati 1200
Company Tel :
02-79-247-77
Company Fax :
02-79-248-99
WebSite :
http://www.247customer.com