Looking for a Call Center job in the Philippines?
Company Name: Accenture
Position: Operations Analyst
The Operations Analyst is responsible for assisting the team captain in managing the team and meeting service level and productivity targets. You will be conducting coaching to assigned sub-teams. You will also be expected to perform back office transaction to ensure that he understands and is up to date on how the work is performed. You will be monitoring and achieve quality assurance targets agreed by command center and delivery center.
Requirements:
• Must be a bachelor’s degree holder
• At least 6-12 months work experience
• Should have any of the following experiences; reporting functions, any back office operations (direct interaction with clients is not necessary, but performs work that has metrics reporting – quality of output, etc.)
Visit www.accenture.com/philippinecareers for more information.
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